ALL RELEVANT AND LATEST INFORMATION WILL BE PROVIDED TO PUBLIC FOR THE FOLLOWING:

• NAME, STANDARD, SCOPE AND LOCATION (CITY AND COUNTRY) OF THE CERTIFIED CLIENTS WILL BE PROVIDED

ALL RELEVANT AND LATEST INFORMATION IS AVAILABLE TO PUBLIC FOR THE FOLLOWING:

• APPLICATION FOR APPEAL FORMAT
• APPLICATION FOR COMPLAINT
• INSTRUCTION FOR USE OF LOGO
• PROCEDURE FOR AUDIT PROCESS
• PROCEDURE FOR GRANTING OR REFUSING CERTIFICATION, EXPANDING OR REDUCING THE SCOPE OF CERTIFICATION, SUSPENDING OR RESTORING CERTIFICATION, WITHDRAWING CERTIFICATE OR RENEWING CERTIFICATION
• PROCEDURE FOR HANDLING OF REQUEST FOR INFORMATION, APPEALS AND COMPLAINTS
• PROCEDURE FOR IMPARTIALITY POLICY
• ANNEXURE B GENERAL TERMS AND CONDITIONS FOR THE PERFORMANCE OF QUALITY MANAGEMENT SYSTEM CERTIFICATIONS
• ANNEXURE C REGULATIONS FOR QUALITY MANAGEMENT SYSTEM CERTIFICATION
• APPLICATION TO REQUEST FOR INFORMATION