THE CHALLENGE

Etihad Airways Engineering, a leader in aircraft maintenance and engineering solutions prides itself on service efficiency and timely delivery and are driven by a dynamic culture of excellence. The multi-disciplinary aerospace organization in the fields of maintenance, component repair, overhaul services and technical training needed certification that would help it to benchmark its processes and attain global compliance.

CERTIFICATION JOURNEY AND BUSINESS IMPACT

Etihad Airways Engineering partnered with NVT QC for their certification. Opportunities for improvements and performance attributes were identified via the rigorous NVT QC audit methodology. By implementing AS 9110C, the company has made remarkable progress in performance and contribution to taking innovative steps in advancing the development of quality in the aviation maintenance sector.

The certification process to AS 9110C, has led to increased customer satisfaction and staff commitment to continual quality enhancement.